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Terms and Conditions

Last updated: 2 September 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Nuastro website and services (the “Service”). Nuastro is owned and operated by Elene Beridze, based in Tbilisi, Georgia (“Nuastro,” “we,” “us,” or “our”).

By creating an account or using the Service, you agree to these Terms, to our Privacy Policy, and to our Refund Policy. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 16 years old to hold an account. By creating one you confirm that you are.

2. Your account

  • Give accurate information when you register, and keep your email address current, because it is how we reach you about your account and your payments.
  • Keep your password to yourself. You are responsible for what happens under your account.
  • Tell us promptly at elene@nuastro.com if you think someone else has got into your account.
  • One account per person. Do not impersonate anyone.
  • You may close your account at any time, and we will delete your information. What is deleted, what is anonymised, and what we are legally required to keep is set out in Section 7 of the Privacy Policy.

3. Your birth details, and other people’s

The Service works from the birth details you enter. If they are wrong, your charts and readings will be wrong, and that is not a fault we can be held responsible for. Your own birth details cannot be edited from your profile, because every reading written for you is written from them. You can ask us to correct them at any time by writing to elene@nuastro.com, and we will.

If you save another person’s birth details in order to draw their chart, a relationship chart, or to buy a reading for them, you confirm that you have a legitimate reason to hold that information. Their details are visible only to you. Do not enter details of a person who has asked you not to. How many people you can hold at once depends on your tier; if you move to a tier that holds fewer, nothing is deleted, but the charts beyond the limit are set aside until you remove some or move back up.

4. Plans, payment and renewal

Nuastro offers a free tier (Free) and two paid subscriptions (Standard and Premium), plus individual readings that can be bought on their own in the Store. All prices are in US dollars. Current prices are shown on the pricing page, in the Store, and again at checkout before you pay.

  • Gumroad is the merchant of record. All payments are processed by Gumroad, Inc., which is the seller for your purchase and is responsible for handling payment, invoicing and applicable sales tax or VAT. Your purchase is also subject to Gumroad’s own terms. We never receive or store your card details.
  • Subscriptions renew automatically. A monthly plan renews every month and an annual plan renews every year, at the price then shown for that plan, until you cancel. You will be charged on each renewal date without further action by you.
  • You can cancel at any time, from the link in the Gumroad receipt you were emailed when you subscribed, from your Gumroad library, or by writing to elene@nuastro.com and we will do it for you. Cancelling stops the next charge. Your plan stays active until the end of the period you have already paid for, and then drops to Free.
  • Changing tier. To move between Standard and Premium, change the tier on your existing subscription from the Manage membership page that Gumroad links from your receipt. Moving up charges only the difference for the rest of the current period; moving down takes effect when the period ends. Please do not buy a second subscription while one is running: Gumroad treats it as a separate purchase and charges for both, and we cannot merge them.
  • Price changes. We may change prices. If the price of a plan you are subscribed to goes up, we will tell you by email at least 30 days before it applies to you, and you can cancel before it does. A price change never applies retroactively to a period you have already paid for.
  • Individual readings are one-off purchases with no recurring charge, and none of them requires a subscription except The Year Ahead. Each is written by a person from the chart, the pair, or the window of time you name, and reaches you within three days of your purchase. After you pay, your profile gives you a place to write your questions and say whose chart the reading is for; you can change what you wrote until the reading is written. A reading bought as a gift is written for the person whose details you enter and delivered to you to pass on. Premium members pay a reduced price for every individual reading, shown on the Store.
  • The Year Ahead is sold only to members with a paid subscription, and is two things: a written reading of your year, and twelve months of your horoscope opened ahead of you at the depth of the tier you hold. Those months are counted only while a paid subscription is running. If you cancel, the months you have not yet used wait for you and resume when you subscribe again; if no subscription is held for 24 months, the remainder lapses. The written reading is yours whatever happens to the subscription.
  • Refunds are governed by our Refund Policy, which forms part of these Terms and which sets out your statutory right of withdrawal if you are a consumer in the EU or the UK.
  • Failed payment. If a renewal payment fails, we may retry it and will email you. If it keeps failing, the plan drops to the free tier.

4.1 Referrals and free weeks

You can be given a paid tier without paying for it. If people you invite open an account and confirm their email address, we open the Standard tier for you for a short period at no charge. The current terms of the offer, including how many people are needed and how long the free period lasts, are shown on the invitation page and may change.

  • It is free, and it ends by itself. No card is taken, no charge is made, and there is nothing to cancel. When the period closes, your account returns to the free tier and everything you have saved stays where it is.
  • It has no cash value. A free week cannot be exchanged for money, transferred to another account, refunded, or applied as credit against a subscription or a purchase.
  • It cannot reduce a bill you already have. If you hold a paid subscription, invitations you have earned are still recorded, but no free period opens while that subscription is running, because our payment provider has no way to shorten or discount a subscription already in place. If your subscription later ends, the free period opens then.
  • An invitation counts once, and limits apply. Each person you invite counts once, ever. We cap how much free access a single account can be given this way, and the cap is part of the offer shown on the invitation page.
  • Abuse voids it. Accounts opened to claim the offer rather than to use Nuastro do not count. That includes duplicate accounts, accounts you open for yourself, and accounts opened from the same connection so as to look like different people. Where we find this, we may withdraw free access already given and, under Section 13, suspend the accounts involved.
  • We may change or end the offer at any time. Free access that is already open when we do stays open until its period closes.

5. What happens to readings you have bought

A reading written for you stays in your library and remains readable even after you cancel a paid plan, whether it came with your subscription or was bought on its own in the Store. Cancelling stops new readings being written, and closes the features of the paid tiers, but it does not take away what you already paid for. Readings are removed only if you delete your account.

6. What you post

You keep ownership of what you write on the Service. By posting it you give us a non-exclusive, worldwide, royalty-free licence to store, display, reproduce and moderate it for the purpose of operating the Service. That licence ends when you delete the content, except for copies already anonymised under Section 7 of the Privacy Policy.

You are responsible for what you post, and you confirm you have the right to post it.

7. Acceptable use

Do not use the Service to:

  • Harass, threaten, bully or abuse anyone.
  • Post unlawful, infringing, hateful, or sexually explicit material, or anything involving minors.
  • Post another identifiable person’s private information without their agreement.
  • Scrape, harvest or bulk-collect content or member information by automated means.
  • Reverse engineer or attempt to extract the chart system, the written corpus, or the underlying code.
  • Resell, redistribute or commercially exploit the Service or its written content, including using it to train a machine learning model.
  • Interfere with the security or operation of the Service, including attempting to defeat rate limits or access another member’s account.

8. Reporting content, and appealing a decision

Every post and comment can be reported. Tell us what is wrong and where, and we will review it and act if it breaks these Terms. You can also write to elene@nuastro.com.

If we remove your content, restrict your account, or suspend you, we will tell you what we removed and why, and you may appeal by replying to that message. A person, not an automated system, reviews appeals, and we will answer. If we were wrong we will restore what we removed.

9. Intellectual property

Nuastro owns or licenses the Service and everything in it, including the chart system, the written interpretations, the design and the branding. Your subscription gives you a personal, non-transferable right to read and use your own readings. It does not transfer ownership of anything, and it does not permit republication.

10. What Nuastro is, and is not

Nuastro is written for personal insight and reflection. It is not professional advice, and must not be used in place of it. Nothing on the Service is medical, psychological, legal, financial or diagnostic advice, and no reading should be used to make a decision about your health, your money, your legal position, or anyone else’s.

If you are struggling with your health or your mental health, please speak to a qualified professional. If you are in crisis, contact your local emergency services.

Decisions you take remain yours.

11. Availability

We work to keep the Service running, but we do not promise it will be uninterrupted or error-free. We may change, suspend or discontinue features. If we discontinue a paid feature that you are currently paying for, we will refund the unused part of what you paid.

12. Limitation of liability

To the fullest extent the law allows, Nuastro and Elene Beridze are not liable for indirect, incidental, special or consequential losses arising from your use of the Service, or for decisions you make on the basis of its content. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

Nothing in these Terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, for fraud, or for any right you have as a consumer that the law does not allow us to take away.

13. Suspension and termination

We may suspend or close an account that breaks these Terms, or that is being used for abuse, scraping or unlawful activity. Except where the breach is serious or unlawful, we will warn you first and give you a chance to put it right. Section 8 applies: you will be told why, and you may appeal.

If we close a paid account for a reason that is not your fault, we refund the unused part of your subscription.

14. Changes to these Terms

We may update these Terms. We will revise the date at the top, and if a change materially affects your rights or what you pay, we will tell you by email at least 30 days beforehand. If you do not accept a change, you may cancel before it takes effect.

15. Governing law

These Terms are governed by the laws of Georgia (the country), and the courts of Georgia have jurisdiction.

If you are a consumer resident in the European Union or the United Kingdom, this does not deprive you of the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in your local courts. EU consumers may also use the European Commission’s online dispute resolution platform.

16. Contact

Nuastro, operated by Elene Beridze, Tbilisi, Georgia.
elene@nuastro.com