Terms and Conditions (App)

Last updated: 12 October 2026

These terms are for the Nuastro app on iPhone. The Nuastro website has its own terms, on nuastro.com.

Nuastro is run by Elene Beridze, in Tbilisi, Georgia. In these terms, we and us mean Nuastro. You means the person using the app.

By creating an account or using the app, you agree to these terms. You also agree to the app’s Privacy Policy and Refund Policy. If you do not agree, please do not use the app.

1. Who can use the app

You must be at least 16 years old to have an account. When you create one, you confirm that you are.

2. Your account

Give true details when you sign up. Keep your email address up to date. We use it for your account and your purchases.
Keep your password to yourself. You are responsible for what happens in your account.
If you sign in with Apple, Apple confirms who you are. Keep your Apple ID safe too.
One account per person. Do not pretend to be someone else.
Did someone else get into your account? Write to us at once.
You can delete your account at any time, in Settings in the app. The Privacy Policy says what is deleted and what stays.

3. Your birth details, and other people’s

The app works from the birth details you give. If they are wrong, your charts and readings will be wrong too. You cannot change your own birth details in the app. Every reading is made from them. Write to elene@nuastro.com and we will correct them.

You can save other people. The app then draws their chart, or a chart for you both. Only save someone if you have a fair reason to hold their birth details. Never save a person who asked you not to. Their details are visible only to you.

How many people you can save depends on your plan. Free keeps 5, Standard keeps 15, and Premium has no limit. If you move to a smaller plan, nobody is deleted. The people above the limit wait until you remove some or move back up.

4. Plans and payment in the app

Nuastro has a free plan (Free) and two paid plans (Standard and Premium). Each paid plan is monthly or yearly.

Apple takes the payment

Everything you buy in the app is bought through Apple, with your Apple ID.
Apple handles the payment, the receipt and any tax. Apple’s own terms for purchases also apply.
The app shows each price in your currency before you pay.
We never see your card or bank details.

Your plan renews by itself

Your Apple ID is charged when you confirm the purchase.
Your plan then renews at the end of each month or year. It renews at the price shown then.
Apple charges each renewal in the 24 hours before the period ends.
It keeps renewing until you cancel, at least 24 hours before the period ends.

How to cancel or change your plan

Open Settings on your iPhone, press your name, then Subscriptions, then Nuastro.
Deleting the app does not cancel your plan.
After you cancel, your plan stays open until the end of the period you paid for. Then it moves to Free.
To move between Standard and Premium, choose the other plan in the same place.
Apple starts a move up at once. A move down starts at your next renewal.

If you already pay on the website

Is your plan billed on our website? Then the app will not sell you a second plan. This stops you paying twice. Manage that plan on the website.

Price changes

We can change prices. Apple tells you before a higher price applies to your plan. Where the law or Apple requires it, Apple asks for your agreement first. A new price never applies to a period you already paid for.

Your free 24 hours

New members get 24 hours of Standard, free, once they confirm their email address.
Free members can also open 24 hours of Standard once a month. They open it from our monthly letter or on our website.
The 24 hours end by themselves. Nothing is charged, and there is nothing to cancel.
They have no cash value and cannot be moved to another account.
Each person gets the welcome 24 hours once. We check the email address and the connection, so it cannot be claimed twice.
We can change or end this offer. Hours that are already open stay open until they end.

5. One-time purchases

Readings

Readings are one-time purchases. Each one is made from your birth chart. Most readings appear in Purchases, in the menu, moments after Apple confirms your payment. If one needs more time, it appears within three days, and we let you know.

The Year Ahead

The Year Ahead needs an active Standard or Premium plan. It opens twelve months of your horoscope ahead of you, at the depth of your plan. The months count only while a paid plan runs. If your plan stops, the months you did not use wait for you. They start again when you take a plan again. If you hold no paid plan for 24 months, the months that are left end.

Avatars and themes

Avatars and themes are bought once and stay on your account. If you change phone or reinstall the app, press Restore purchases in the Store. Apple then gives back what your Apple ID bought.

Refunds

Refunds for purchases in the app are given by Apple, not by us. The Refund Policy explains how to ask.

6. What stays yours

A reading you bought stays in Purchases, in the menu. It stays even after your plan ends. Ending a plan closes the paid features, but never takes away a reading you bought. Readings are removed only if you delete your account.

7. The Forum

The Forum is for members aged 16 and over. Some groups are for members aged 18 and over.

Harmful posts and abusive members are never allowed. This means hate, bullying, threats, sexual posts and spam.
We check every post and reply as it is sent. We refuse ones that contain words on our blocked list.
Every discussion and reply can be reported. We read every report and act on it within 24 hours.
When a post breaks these rules, we remove it. A member who breaks them can have their account closed.
You can block any member. Their posts then leave your Forum, in the app and on the website. They are not told.
If we remove your post or limit your account, we tell you why. You can reply to appeal, and a person reads every appeal.

You can also email us about anything you see in the Forum.

One plan, one account

A plan bought with your Apple ID belongs to one Nuastro account. That is the account it was first bought or restored on. It cannot open a second account too.

8. Using the app fairly

Do not use the app to:

Harass, threaten, bully or abuse anyone.
Post anything unlawful, hateful or sexual, or anything involving children.
Post another person’s private details without their agreement.
Copy or collect content or member details with automated tools.
Take apart the app, the chart system or our written texts.
Sell or share our content, or use it to train an AI model.
Break into another account, or attack the app or the website.

9. What you post

What you write stays yours. When you post it, you give us a licence to store, show and moderate it. The licence is free, worldwide and not exclusive. We use it only to run Nuastro. It ends when you delete your post. Posts kept after you close your account, without your name, stay under it.

You are responsible for what you post. You confirm you have the right to post it.

10. What Nuastro is, and is not

Nuastro helps you understand yourself. It is not expert advice. Nothing in the app is medical, mental health, legal or money advice. Do not use a reading to make choices about your health, your money or the law.

The cycle tracker gives estimates only. It is not a medical tool and not a form of birth control.

Are you struggling with your health or your mental health? Please talk to a doctor or another trained expert. In a crisis, call your local emergency number.

The choices you make are yours.

11. What we own

Nuastro owns or licenses the app and everything in it. This includes the chart system, the written texts, the design and the name. You can read and use your own readings for yourself. You cannot publish them or sell them.

12. The app working

We work to keep the app running. We cannot promise it will never stop or have errors. Some parts need an internet connection. We can change or remove features. If we remove a paid feature you pay for, we tell you first. You can then cancel and ask Apple for a refund.

13. Our responsibility

As far as the law allows, we are not responsible for indirect losses from the app. We are also not responsible for choices you make because of a reading. If the law does not let us exclude a loss, what we owe is limited. The limit is what you paid for Nuastro in the 12 months before the claim.

Nothing here limits what the law does not let us limit. This includes death or injury caused by our negligence, fraud, and your rights as a consumer.

14. Closing an account

We can suspend or close an account that breaks these terms. We also do this for abuse or unlawful use. Unless the problem is serious, we warn you first. You get a chance to fix it. We always tell you why, and you can reply to appeal. A person reads every appeal.

Sometimes we close a paid account for a reason that is not your fault. Then we tell you first. You can then cancel your plan and ask Apple for a refund.

15. Apple

These terms are between you and us. Apple is not a party to them. These points are part of these terms:

We alone are responsible for the app and its content, not Apple.
You can use the app on any Apple device you own or control. Apple’s rules for apps apply. This right is personal to you and cannot be passed to anyone else.
We alone provide support for the app. Apple has no duty to support it.
If the app fails any warranty that applies, you can tell Apple. Apple will then refund the price you paid for the app, if any. As far as the law allows, Apple has no other warranty duty for the app.
We alone handle any claim about the app, not Apple. This includes claims that the app is faulty. It includes claims that it breaks a law, a rule or a buyer’s rights.
If someone claims the app breaks their intellectual property rights, we alone handle that claim. Apple does not.
You confirm you are not in a country under a United States embargo. You also confirm you are not on any United States list of restricted people.
When you use the app, follow the terms of your phone and internet provider.
Apple and the companies it owns are third-party beneficiaries of these terms. So they can enforce these terms against you.

Questions about the app go to us, not Apple. Our details are in section 18.

16. Changes to these terms

We can update these terms. We change the date at the top when we do. We email you at least 30 days before a change that affects your rights or price. If you do not accept a change, you can cancel before it starts.

17. The law

The laws of Georgia, the country, apply to these terms. The courts of Georgia decide disputes.

Do you live in the European Union or the United Kingdom? Then you keep your local rights as a buyer. You can also bring a claim in your own local courts.

18. Contact

Nuastro, run by Elene Beridze, Tbilisi, Georgia.

Email: elene@nuastro.com